Test Dispatchers

To evaluate how IBM® Cognos® software is performing, you can test the status of dispatchers.

You can also ensure that the dispatchers are responding and view the uptime, which is the time in seconds during which the dispatchers are working without failure.

You can view the status of dispatchers and service and review log messages.

Before you begin

When you test a dispatcher, you also test the services that belong to that dispatcher.

You must have the required permissions to access IBM Cognos Administration Secured Functions and Features.

Procedure

Start IBM Cognos Connection.
In the upper-right corner, click Launch, IBM Cognos Administration.
On the Status tab, click System.

Determine the dispatchers that you want to test then follow the instructions in this table. In the upper-left corner of the Scorecard pane, click the arrow to view the Change view menu and then click the items you want to display.

Goal	Action
Test all dispatchers in system	With all servers displayed, in the upper right corner of the Scorecard pane, click the arrow to view the Group actions menu, and then click Test. Tip: To apply an action to only some entries, select check boxes for one or more entries and then click the action that you want.
Test all dispatchers for a server group	With all server groups displayed, in the upper right corner of the Scorecard pane, click the arrow to view the Group actions menu, and then click Test dispatchers.
Test all dispatchers for a server	With all servers displayed, click the arrow next to the server to view the Actions menu, and then click Test.
Test a specific dispatcher	With all dispatchers displayed, click the arrow next to the dispatcher to view the Actions menu, and then click Test.

A dialog box appears and confirms the action.

Click OK.
If dispatchers are not performing as they should, you can tune server performance by changing their configuration settings. For more information, see Tune Server Performance.